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Neurology

ZTlido

Generic: lidocaine

Manufacturer:  ·  Program:

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Eligibility Criteria

Insurance Requirement

See program details

Residency

US residency required

Program Information

Processing Time

2–4 weeks

Delivery Method

Varies by program

Application Method

Online

Indicated For

post-herpetic neuralgia (PHN)

About This Medication

# ZTlido Co-Pay Savings Card: How to Get Affordable Pain Relief ## About This Program The ZTlido Co-Pay Savings Card is a manufacturer-sponsored program designed to help patients afford ZTlido (lidocaine topical system 1.8%), a prescription patch used to relieve nerve pain caused by shingles, also known as postherpetic neuralgia (PHN). This program is not a traditional patient assistance program but rather a co-pay reduction card that works alongside your insurance or as a standalone discount for uninsured patients. ## About ZTlido ZTlido is a topical lidocaine patch indicated for adults suffering from postherpetic neuralgia pain. The medication is applied directly to the skin and can be used up to 3 patches per day (12 hours on, 12 hours off) to deliver continuous 24-hour pain control. For optimal results, ZTlido must be used daily for at least 8 weeks—not as needed—to achieve its full therapeutic effect. There is no generic equivalent for ZTlido, and it cannot be substituted with other lidocaine patches. ## Who Qualifies The ZTlido Co-Pay Savings Card is available to: - **Commercially insured patients**: Even if your insurance doesn't cover ZTlido - **Cash-paying patients**: Uninsured individuals paying out-of-pocket - **Medicare patients**: May be eligible; see insurance requirements below There are no income thresholds or financial eligibility requirements for this co-pay card program. If you have a valid prescription for ZTlido, you may qualify. ## How Much You'll Pay With the ZTlido Co-Pay Savings Card: - **Commercially insured patients**: Pay as little as **$25 per monthly prescription** - **Cash-paying patients**: Pay as little as **$0 per monthly prescription** - **Maximum benefits apply each month** The card covers out-of-pocket expenses only. If you have insurance, the card works as a secondary payer after your primary insurance processes the claim. ## Insurance Requirements ### For Commercially Insured Patients You can use the ZTlido Co-Pay Savings Card whether or not your insurance covers ZTlido. If your insurance does cover the medication: 1. Your pharmacist will submit the claim to your primary insurance first 2. The co-pay card then covers the remaining balance as a secondary payer 3. You pay the reduced co-pay amount If your insurance does not cover ZTlido, you can still use the card to reduce your out-of-pocket costs. ### For Medicare Patients Medicare Part D coverage for ZTlido varies by plan. Some Part D plans may exclude ZTlido from coverage. If your plan doesn't cover it, you have options: - Use the ZTlido Co-Pay Savings Card as a cash discount - Use a third-party discount program like GoodRx or ScriptSave WellRx - Ask your doctor about patient assistance programs that may help Medicare beneficiaries Note: Some patient assistance programs exclude Medicare enrollees, so verify eligibility before applying. ### For Uninsured/Cash-Paying Patients If you don't have insurance, you can use the ZTlido Co-Pay Savings Card to pay as little as $0 per monthly prescription. Your pharmacist will submit the claim to Therapy First Plus (the program administrator) using the appropriate billing code. ## Step-by-Step Application Process ### Step 1: Get a Prescription Talk to your doctor about ZTlido for postherpetic neuralgia pain relief. Your doctor will need to include their Prescriber ID on the prescription for the co-pay card to work. ### Step 2: Obtain the Co-Pay Card You can get the ZTlido Co-Pay Savings Card by: - Downloading it from the ZTlido website (ztlido.com/start-saving/) - Asking your doctor's office for a printed card - Requesting one from your pharmacist The card is free and available immediately—no application or waiting period required. ### Step 3: Present the Card at the Pharmacy When filling your prescription: 1. Get your ZTlido prescription from your doctor 2. Present the co-pay card to your pharmacist along with your prescription 3. Present the card again at each refill 4. Pay your reduced co-pay amount ### Step 4: Pharmacist Processing Your pharmacist will handle the billing: - **For insured patients**: Submit to primary insurance first, then to Therapy First Plus as secondary payer - **For cash patients**: Submit directly to Therapy First Plus You'll pay the reduced amount at the pharmacy counter. ## Timeline and Delivery **Approval Timeline**: Immediate. There is no application process or waiting period. Once you present the card at the pharmacy, the discount applies to that prescription. **Delivery Method**: ZTlido is dispensed by your pharmacy as a standard prescription. Typical pharmacy delivery times apply (usually same-day or next-day, depending on your pharmacy). **Refills**: You must present the co-pay card at each refill to continue receiving the discount. ## What You Need To use the ZTlido Co-Pay Savings Card, you'll need: - A valid prescription for ZTlido (lidocaine topical system 1.8%) from your doctor - The physical co-pay card (printed or digital) - Your insurance card (if insured) - A participating pharmacy No income documentation, tax returns, or financial paperwork is required. ## If Your Application Is Denied Since the co-pay card doesn't require an application, denial is unlikely. However, if you encounter issues: - **Verify your prescription**: Ensure your doctor included their Prescriber ID on the prescription - **Check card validity**: Confirm the card hasn't expired - **Contact support**: Call the ZTlido Help Desk at **1-800-433-4893** for assistance - **Explore alternatives**: Ask your pharmacist about GoodRx, ScriptSave WellRx, or other discount programs - **Ask about samples**: Your doctor may have free ZTlido samples available ## Alternatives if This Program Doesn't Work for You If the co-pay card doesn't meet your needs: - **Third-party discount programs**: GoodRx and ScriptSave WellRx offer savings of 65-80% on ZTlido - **Free samples**: Ask your doctor if they have free ZTlido samples - **Patient assistance programs**: Contact the manufacturer to ask about additional assistance programs for patients with financial hardship - **Medicare Prescription Payment Plan**: If you have Medicare Part D, you may be eligible for a payment plan to spread costs over time - **90-day supplies**: Ask your doctor to write a prescription for a 90-day supply; some pharmacies offer lower costs for bulk quantities ## Important Reminders - **Use as directed**: ZTlido must be used daily for at least 8 weeks to achieve full pain relief - **No substitutions**: Don't allow your pharmacist to substitute ZTlido with a generic lidocaine patch; they are not interchangeable - **Maximum benefits apply**: The co-pay card has monthly maximum benefits; any costs above the maximum are your responsibility - **Insurance coordination**: If you have insurance, the card works as a secondary payer only after your primary insurance processes the claim ## Contact Information **ZTlido Help Desk**: 1-800-433-4893 **Website**: ztlido.com ## Disclaimer This guide provides general information about the ZTlido Co-Pay Savings Card program as of March 2026. Program terms, benefits, and eligibility may change. Always verify current program details by visiting ztlido.com or calling the Help Desk. This information is not medical advice. Consult your healthcare provider about whether ZTlido is appropriate for your condition. Insurance coverage and co-pay amounts vary by plan and individual circumstances.

Program information last verified: March 30, 2026

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