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Zorbtive

Generic: somatropin

Manufacturer: EMD Serono, Inc.  ·  Program:

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Eligibility Criteria

Insurance Requirement

See program details

Residency

US residency required

Income Threshold

Up to 400% FPL

Individual Income Limit

$58,320/year

Program Information

Processing Time

2–3 weeks

Delivery Method

shipped to patient or physician office

Application Method

Multiple

Indicated For

Short Bowel Syndrome

About This Medication

# EMD Serono Patient Assistance Program Patient Guide: How to Get Zorbtive at Low or No Cost Zorbtive (somatropin) is a prescription medication used to treat short bowel syndrome and other growth hormone deficiencies. If you're struggling to afford this medication, EMD Serono, Inc. offers patient assistance programs designed to help eligible patients access their medications at reduced or no cost. ## Who Qualifies for Assistance? EMD Serono's patient assistance programs are available to patients who meet specific eligibility criteria. While detailed income thresholds for the Zorbtive program are not publicly specified, EMD Serono typically evaluates eligibility based on: - Annual household income - Insurance status (uninsured, underinsured, or insured patients may qualify) - U.S. residency - Medical need for the prescribed medication Patients with private insurance, Medicare, Medicaid, or no insurance may all be eligible for different levels of assistance through EMD Serono's programs. ## About Zorbtive Zorbtive is a synthetic human growth hormone (somatropin) primarily prescribed for patients with short bowel syndrome who have had significant portions of their small intestine removed or who have non-functional bowel segments. The medication helps improve intestinal function and nutrient absorption, potentially reducing dependence on intravenous nutrition and fluids. Treatment with Zorbtive requires ongoing medical supervision and regular monitoring by your healthcare provider. ## Income Eligibility While specific income thresholds for Zorbtive are not detailed in publicly available materials, EMD Serono's patient assistance programs generally consider household income as a primary eligibility factor. Income limits typically align with federal poverty guidelines, though exact percentages vary by program. | Income Category | Typical Eligibility | |---|---| | Individual | Program-dependent; contact EMD Serono for specifics | | Couple/Family | Program-dependent; contact EMD Serono for specifics | | Federal Poverty Level | Generally up to 200-400% FPL depending on program | **Important:** Income thresholds are not publicly specified for Zorbtive. Your healthcare provider or EMD Serono's support team can provide exact income limits during the eligibility evaluation process. ## Insurance Requirements EMD Serono offers assistance to patients regardless of insurance status: - **Uninsured patients** may qualify for free or heavily discounted medication through patient assistance programs - **Underinsured patients** with high co-pays or coinsurance may qualify for co-pay assistance - **Insured patients** may be eligible for supplemental assistance if they meet income and other criteria - **Medicare and Medicaid patients** should discuss their specific coverage with their healthcare provider, as additional assistance may be available ## How to Apply ### Step 1: Contact EMD Serono Reach out to EMD Serono's patient support team to discuss your medication needs and eligibility. Your healthcare provider can also initiate the enrollment process on your behalf. ### Step 2: Complete the Enrollment Form Your healthcare provider will need to complete and submit an enrollment form. This form collects information about your: - Medical condition and prescribed medication - Household income - Insurance status - Residency status ### Step 3: Submit Required Documentation Be prepared to provide: - Proof of income (recent tax returns, pay stubs, or benefit statements) - Proof of residency (utility bill or lease agreement) - Insurance information (if applicable) - Valid prescription for Zorbtive from your healthcare provider ### Step 4: Await Eligibility Determination EMD Serono will review your application and notify you of your eligibility status. Your healthcare provider may also receive notification. ### Step 5: Receive Your Medication Once approved, your medication will be dispensed according to the program's delivery method. Your healthcare provider will coordinate with the pharmacy or mail service to ensure you receive your prescription. ## Timeline and Delivery **Processing Time:** EMD Serono does not publicly specify exact processing times for Zorbtive applications. Typically, patient assistance applications are processed within 5-10 business days, though this may vary. **Delivery Method:** Medications are generally delivered through: - Participating specialty pharmacies - Mail-order pharmacy services - Direct shipment to your healthcare provider's office Your healthcare provider will coordinate the most appropriate delivery method for your situation. ## What If Your Application Is Denied? If your application for patient assistance is denied, you have several options: 1. **Appeal the Decision:** Contact EMD Serono to understand the reason for denial and discuss whether you can provide additional information or documentation. 2. **Explore Alternative Programs:** EMD Serono may offer multiple assistance pathways. Your healthcare provider can discuss other options that might be available. 3. **Contact Patient Advocacy Organizations:** Organizations specializing in patient assistance can help you navigate resources and identify alternative funding sources. 4. **Discuss with Your Healthcare Provider:** Your doctor may have information about other cost-reduction strategies, clinical trials, or alternative medications. ## Reauthorization and Refills Patient assistance programs typically require annual reauthorization. You will need to: - Reapply each year to maintain eligibility - Provide updated income documentation - Confirm your continued medical need for the medication - Update any changes in insurance or residency status Your healthcare provider or EMD Serono's support team will notify you when reauthorization is required. ## Important Disclaimer This guide provides general information about EMD Serono's patient assistance programs. Specific eligibility criteria, income thresholds, required documentation, and program terms may vary and are subject to change. This information is not a guarantee of eligibility or assistance. For the most current and accurate information about Zorbtive patient assistance, contact EMD Serono directly or speak with your healthcare provider. EMD Serono's patient support team can provide personalized guidance based on your individual circumstances. ## Contact Information For questions about EMD Serono patient assistance programs, contact: - **EMD Serono Patient Support:** Visit www.emdserono.com or call the patient support line - **Your Healthcare Provider:** Can initiate enrollment and provide program-specific guidance - **Specialty Pharmacy:** Can assist with enrollment and medication delivery coordination

Program information last verified: March 30, 2026

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