Myozyme

Indicated For

Pompe disease

About This Medication

# Sanofi Patient Assistance Program Guide: Getting Myozyme at Low Cost ## About This Program Myozyme (alglucosidase alfa) is an enzyme replacement therapy for Pompe disease, a rare genetic condition. Sanofi's Patient Assistance Program helps eligible patients access Myozyme for free or at reduced cost when financial hardship would otherwise prevent treatment. ## Who Can Apply? You may qualify if you meet these basic criteria: - You have been prescribed Myozyme by your doctor - You are a U.S. resident - Your household income falls within program limits (varies by family size) - You lack adequate insurance coverage or are uninsured **Important insurance note:** This program cannot be used if you have Medicare or Medicaid. If you have government insurance, ask your healthcare provider about other options. ## Income Limits Income eligibility varies based on household size and changes annually. Contact the program directly at **(800) 745-4447** to confirm your household's current income limit. Generally, the program serves patients with modest to moderate household incomes who cannot afford full medication costs. ## Insurance Coverage Rules **Uninsured or Underinsured Patients:** You may receive Myozyme free through this program if you qualify financially. **Patients with Private Insurance:** The program works alongside your insurance. After your insurance pays its portion, Sanofi may cover remaining costs through copay assistance or a savings card. **Government Insurance (Medicare/Medicaid):** This program cannot assist you. Discuss coverage options with your doctor or contact your state Medicaid office. ## Required Documents When you apply, have these documents ready: - **Financial documentation:** Recent tax returns, pay stubs, or financial statements showing household income - **Proof of income:** Recent payroll stubs (last 30 days) or self-employment records - **Insurance verification:** Current insurance card copy or proof of uninsured status - **Prescription:** Your doctor's written prescription for Myozyme - **Medical information:** Confirmation of your Pompe disease diagnosis ## How to Apply **Step 1: Call the Program** Contact CareConnect Patient Support Services at **(800) 745-4447**. Representatives can answer questions and screen your basic eligibility. **Step 2: Complete Your Application** You can apply through multiple methods: - Online at **https://www.careconnectpss.com** - By mail (address provided by phone representative) - By phone with program assistance **Step 3: Submit Required Documents** Provide all financial and insurance documentation. Your doctor may need to submit clinical information separately. **Step 4: Receive Your Decision** The program will notify you of approval or request additional information. Once approved, you'll receive instructions for obtaining your medication. ## Timeline Approval typically takes 1-2 weeks after the program receives all required documentation. Complex cases may take longer. Ask the program for a specific timeline when you apply. ## After Approval **Annual Reauthorization:** Your assistance must be renewed each year. The program will contact you before your authorization expires. **Savings Card Option:** If you have insurance and want additional copay assistance, ask about Sanofi's savings card to reduce your out-of-pocket costs. **Medication Access:** Once approved, your pharmacy will coordinate with Sanofi to dispense Myozyme. Insurance and patient assistance typically process simultaneously. ## About Lumizyme Lumizyme is a biosimilar version of alglucosidase alfa. If your doctor prescribes Lumizyme instead of Myozyme, similar assistance programs may be available. Discuss with your healthcare team. ## What If You're Denied? If your application is denied, you have options: - Request a written explanation of why you were denied - Ask if you can reapply with additional information - Contact your doctor—they may have resources or alternative programs - Call **(800) 745-4447** to discuss your specific situation ## Contact and Resources **Phone:** (800) 745-4447 **Website:** https://www.careconnectpss.com **Program:** Sanofi Patient Assistance Program Representatives can answer questions about eligibility, application status, and next steps. Have your prescription and financial information available when you call. ## Key Takeaways - Free or reduced-cost Myozyme is available through Sanofi if you qualify financially - You cannot use this program with Medicare or Medicaid - Applications require financial and insurance documentation - Approval typically takes 1-2 weeks - Your assistance must be renewed annually - Call (800) 745-4447 to start the process today

Program information last verified: March 25, 2026