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Lumizyme

Generic: alglucosidase alfa

Manufacturer: Sanofi Genzyme  ·  Program: Sanofi Genzyme Patient Support Program

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Eligibility Criteria

Insurance Requirement

Commercial insurance required for co-pay assistance; uninsured may qualify for free medication

Residency

US resident

Eligibility criteria available through program contact; co-pay assistance regardless of financial status

Program Information

Processing Time

4–8 weeks

Delivery Method

shipped to patient or physician office

Application Method

Phone

Reauthorization

Required — annual

Typically Required Documents

ProvisionRX prepares and organizes all required documentation as part of your enrollment management. This list is provided for informational purposes.

  • proof of income
  • insurance information
  • prescription
  • diagnosis confirmation

Indicated For

late-onset Pompe disease

About This Medication

# Sanofi Genzyme Patient Support Program Guide: Getting Lumizyme at Low Cost ## What is Lumizyme? Lumizyme (alglucosidase alfa) is an enzyme replacement therapy used to treat late-onset Pompe disease, a rare genetic disorder affecting muscle function. This medication can be expensive, but Sanofi Genzyme offers a Patient Support Program to help make it affordable. ## About the Sanofi Genzyme Patient Support Program The Sanofi Genzyme Patient Support Program helps eligible patients access Lumizyme by reducing out-of-pocket costs. Depending on your situation, you may receive: - **Co-pay assistance** if you have commercial insurance - **Free medication** if you are uninsured or underinsured - **Savings card** to reduce costs at the pharmacy ## Who is Eligible? You may qualify for assistance if you meet these criteria: 1. **U.S. resident** with a valid prescription for Lumizyme 2. **Income requirement**: Your household income must fall within program limits (limits vary by year and household size) 3. **Insurance status**: You either have commercial insurance or are uninsured/underinsured 4. **Medicare/Medicaid**: You may still qualify if you meet income limits **Important**: Income limits change annually. Call the program directly at (800) 745-4447 to confirm current limits for your household size. ## What You'll Need to Apply Gather these documents before calling: 1. **Proof of income** (recent pay stubs, tax return, or benefit statement) 2. **Insurance information** (insurance card or policy details, or confirmation of uninsured status) 3. **Valid prescription** from your doctor for Lumizyme 4. **Identification** (driver's license or ID number) 5. **Contact information** (phone number and mailing address) ## 4-Step Application Process **Step 1: Call the Program** Contact the Sanofi Genzyme Patient Support Program at **(800) 745-4447**. A specialist will verify your eligibility and answer questions. **Step 2: Submit Documentation** Provide proof of income and insurance information. You can submit documents by phone, mail, or through their website at https://www.sanofigenzyme.com/en/patient-support/patient-services/lumizyme-alglucosidase-alfa-support/ **Step 3: Receive Approval** Once approved, the program will provide you with: - Co-pay assistance details (if insured) - Information on free medication access (if uninsured) - A savings card (if applicable) **Step 4: Fill Your Prescription** Take your approval documents and prescription to your pharmacy. Your costs will be reduced or eliminated based on your approval. ## Insurance Requirements **If you have commercial insurance:** - The program provides co-pay assistance - Your insurance must be active at time of application - You'll pay a reduced co-pay amount **If you are uninsured:** - You may receive Lumizyme for free - Must meet income limits - Program will work directly with your prescriber **If you have Medicare or Medicaid:** - You may still qualify depending on income - Call to discuss your specific situation ## Timeline and Reauthorization **Approval timeline**: Typically 5-10 business days after submitting complete documentation **Annual reauthorization**: Your assistance must be renewed every year. The program will notify you when it's time to reapply. ## Savings Card Option Eligible patients may also receive a **Lumizyme Savings Card** that reduces pharmacy costs, even if you don't qualify for full assistance. Ask about this when you call. ## Next Steps 1. **Call now**: (800) 745-4447 (available during business hours) 2. **Ask questions**: The program specialists can answer any questions about your eligibility 3. **Gather documents**: Collect proof of income and insurance information 4. **Apply**: Submit your application with all required documents 5. **Follow up**: Check on your application status if you haven't heard within 10 days ## Need Help? If you have questions, need assistance gathering documents, or want to check your application status, call the Sanofi Genzyme Patient Support Program: **Phone**: (800) 745-4447 **Website**: https://www.sanofigenzyme.com/en/patient-support/patient-services/lumizyme-alglucosidase-alfa-support/ The program is designed to help you afford this important medication. Don't delay in applying—getting approved takes time, and you want to start treatment as soon as possible.

Program information last verified: March 25, 2026

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