Kazano

Indicated For

Type 2 Diabetes

About This Medication

# Help At Hand Patient Guide: How to Get Kazano at Low or No Cost ## About This Program Help At Hand is Takeda Pharmaceuticals' patient assistance program designed to help uninsured and underinsured patients access Kazano (alogliptin/metformin) at little to no cost. If you've been prescribed Kazano to help manage your Type 2 diabetes but are concerned about the cost, this program may be able to help. ## What is Kazano? Kazano is a combination medication containing two active ingredients: - **Alogliptin**: A DPP-4 inhibitor that helps your pancreas produce more insulin when blood sugar is high - **Metformin**: A biguanide that reduces the amount of glucose your body produces and improves how your body uses insulin Together, these medications help lower blood sugar levels in adults with Type 2 diabetes. Your doctor prescribed Kazano because they believe it's the right treatment for your condition. ## Who Can Qualify for Help At Hand? You may qualify for the Help At Hand program if you meet these general criteria: - You have been prescribed Kazano by a licensed healthcare provider - You are a U.S. resident - You are uninsured or underinsured (have insurance that doesn't cover Kazano or has high out-of-pocket costs) - Your household income falls within the program's eligibility limits - You do not qualify for Medicare, Medicaid, or other government insurance programs (in most cases) ## Income Eligibility Guidelines Income limits vary based on your household size. While specific income thresholds weren't provided in your program details, most manufacturer assistance programs use the Federal Poverty Level (FPL) as a guideline, typically covering individuals and families up to 200-400% of FPL. To estimate your eligibility, gather your most recent tax return or recent pay stubs showing your household's gross annual income. You'll need to verify this when you apply. **Note**: Income thresholds vary, so contact the program directly or check their website for current limits based on your specific household size. ## Insurance Requirements The Help At Hand program generally requires that you: - Have no health insurance coverage for prescription medications, OR - Have insurance with high deductibles or copayments that make Kazano unaffordable If you are covered by Medicare, Medicaid, or other government programs, you may not be eligible for Help At Hand. However, other resources may be available to you (see "If Your Application is Denied" below). ## Documents You'll Need Before you apply, gather these documents: 1. **Income Verification**: - Recent tax return (last 2 years), OR - Recent pay stubs (last 30 days), OR - Proof of unemployment or benefit statements 2. **Valid Prescription**: - An original or photocopy of your Kazano prescription from your healthcare provider - Your prescription must include: patient name, medication name (Kazano), dosage, quantity, and prescriber signature 3. **Proof of Identity**: - Government-issued ID (driver's license, passport, or state ID) 4. **Proof of Residency** (may be required): - Utility bill, lease agreement, or bank statement with your current address ## How to Apply: Step-by-Step Instructions The Help At Hand program offers multiple application methods. Choose the option that works best for you: ### Option 1: Online Application 1. Visit **https://www.helpathandpap.com** 2. Click "Apply Now" or "Patient Application" 3. Create an account with your email address 4. Complete the online form with your: - Personal information (name, address, date of birth, phone number) - Household income and family size - Insurance status - Prescription details 5. Upload digital copies of your income verification and prescription 6. Review your application for accuracy 7. Submit electronically 8. You'll receive a confirmation email with your application number ### Option 2: Mail Application 1. Download the application form from https://www.helpathandpap.com or request one by calling the program 2. Complete the form in pen (print clearly) 3. Gather original or certified copies of required documents 4. Include a cover letter with your contact information 5. Mail to the address listed on the application form 6. Keep a copy for your records ### Option 3: Phone Application 1. Call the Help At Hand program number 2. An enrollment specialist will guide you through the application 3. Have your documents ready (you may need to provide information verbally) 4. Ask for a confirmation number and timeline ## What Happens After You Apply? Once you submit your application: - You'll receive a confirmation that your application was received - The program will review your eligibility (typically 4-8 weeks) - If approved, you may receive: - Kazano shipped directly to your home, OR - Authorization sent to your pharmacy for pickup, OR - A supply card or voucher to use at participating pharmacies - You'll be notified of the delivery method when approved - Approved patients typically receive their first supply within 1-2 weeks after approval ## Processing Timeline Most applications are reviewed and processed within **4-8 weeks**. During this time: - Week 1: Your application is logged into the system - Weeks 2-4: Staff verifies your income and eligibility - Weeks 4-6: Final review and approval decision - Weeks 6-8: If approved, Kazano is prepared for shipment or your pharmacy is authorized **Important**: Do not stop taking your current diabetes medication while waiting for approval. Continue your current treatment plan. ## Medication Delivery Delivery methods vary by program and approval status: - Direct shipment to your home address (most common) - Authorization sent to your local pharmacy for pickup - Mail delivery through a specialty pharmacy You'll receive instructions on how to access your medication once you're approved. ## If Your Application is Denied If the Help At Hand program denies your application, here are alternative resources: ### Other Patient Assistance Options 1. **Ask your doctor's office** - Many practices have pharmaceutical samples or can connect you with other programs 2. **Contact Takeda Pharmaceuticals directly** - They may offer alternative assistance pathways 3. **Check NeedyMeds.org** - A comprehensive database of free and low-cost medications 4. **State Pharmaceutical Assistance Programs** - Many states offer programs for residents 5. **Community health centers** - Can often help with medication access ### Generic Alternatives Ask your doctor if a generic version of metformin alone or other diabetes medications might be appropriate. Generic medications are typically much more affordable. ### Prescription Discount Cards Even without insurance, discount cards like GoodRx or RxSaver can significantly reduce medication costs. ## Important Things to Remember - **Never stop taking diabetes medication without consulting your doctor** - Uncontrolled blood sugar can lead to serious complications - **Keep your contact information updated** - Programs need to reach you with approval decisions - **Be honest on your application** - Programs verify information; false statements could result in denial or legal consequences - **Follow-up** - If you don't hear back within 8 weeks, contact the program with your application number - **Insurance changes** - Notify the program if your insurance status changes while you're approved ## Legal Disclaimer This guide provides general information about the Help At Hand program. Program eligibility, requirements, and benefits are subject to change. The information provided is not a guarantee of approval or coverage. Takeda Pharmaceuticals and the Help At Hand program reserve the right to modify, suspend, or terminate the program at any time. For official program details, eligibility requirements, and terms, visit https://www.helpathandpap.com or contact the program directly. ## Need More Help? For additional assistance, visit: **https://www.helpathandpap.com** You can also ask your doctor's office, local pharmacist, or social worker for help navigating patient assistance programs.

Program information last verified: February 27, 2026