Dexilant

Indicated For

GERD, erosive esophagitis

About This Medication

# Takeda Help At Hand Patient Guide: How to Get Dexilant at Low or No Cost ## About This Program Takeda Help At Hand is a **patient assistance program** that provides free Dexilant (dexlansoprazole) to eligible patients who lack adequate prescription drug coverage.[1][7] Since its inception, the program has helped more than 100,000 patients facing financial hardship access their medications.[8] All medications provided through Help At Hand are completely free—there are no hidden fees or costs to patients.[8] ## About Dexilant Dexilant is a Takeda pharmaceutical product used to treat certain gastrointestinal conditions. If your healthcare provider has prescribed Dexilant and you're struggling to afford it, Help At Hand may be able to assist you in obtaining your medication at no cost. ## Who Qualifies for Help At Hand To be eligible for Takeda Help At Hand, you must meet **all** of the following requirements:[1] - Have been prescribed Dexilant by a U.S. physician licensed and practicing in the U.S. or its territories - Be a resident of the United States - Have no health insurance coverage, or have insufficient coverage to obtain your Dexilant medication - Meet the program's financial need criteria (reviewed on a case-by-case basis) ### Special Medicare Considerations If you have Medicare and your income is below 150% of the Federal Poverty Limit (FPL), you may first need to apply for the "Medicare Part D Extra Help" program (also called "Low-Income Subsidy" or "LIS").[2] You will not be eligible for Takeda Help At Hand unless you have applied for Extra Help and been denied.[2] If your income is above 150% FPL, you do not need a denial letter from Extra Help to apply to Help At Hand.[2] ## Income Eligibility Help At Hand uses a **financial needs-based approach** rather than strict income cutoffs.[1][7] Your application is reviewed individually based on your specific financial situation. The program considers whether you have insurance coverage and whether that coverage is sufficient to help you afford your Dexilant prescription. To demonstrate financial need, you will need to provide **current proof of income** with your application.[1] This helps the program understand your financial circumstances. ## Insurance Requirements You are eligible if you:[1] - Have **no health insurance coverage**, or - Have insurance but it does **not provide enough coverage** to obtain your Dexilant medication If you have prescription drug coverage through Medicare Part D, Medicaid, or a private plan, Help At Hand will work with your coverage to determine if you qualify for additional assistance. ## How to Apply: Step-by-Step ### Step 1: Check Your Eligibility Review the eligibility requirements above to confirm you meet the basic criteria. ### Step 2: Obtain the Application You can obtain the Help At Hand application in two ways:[4] - **Download online**: Visit the Help At Hand website and download the PDF application - **Request by phone**: Call **1-800-830-9159** (Monday–Friday, 8 AM–8 PM ET) to have a physical copy mailed or faxed to your physician's office or home ### Step 3: Complete the Application The application requires you to complete the following sections:[1] - **Section 1**: Your personal information - **Section 2**: Financial information and current proof of income - **Sections 5 and 6**: Your signature and authorization Your healthcare provider must complete **Sections 3 and 4**, which contain prescription details and provider information.[7] ### Step 4: Gather Required Documents Before submitting, ensure you have:[1] - Current proof of income (pay stubs, tax returns, benefit statements, etc.) - Proof of residency - Your prescription information - Current insurance information (if applicable) ### Step 5: Submit Your Application You can submit your completed application in two ways:[2] - **By fax**: Send to **1-800-497-0928** - **By mail**: Send to: - Takeda Patient Assistance Program - P.O. Box 5727 - Louisville, KY 40255-0727 Your healthcare provider can also submit the application on your behalf. ## Timeline and Medication Delivery ### Processing Time The program reviews all applications on a case-by-case basis. Once approved, you will receive a letter explaining how you will receive your medication.[4] Your prescriber will also receive a similar letter via fax. ### How You'll Receive Your Medication Your Dexilant will be **shipped directly** to the address you indicated on your application or to your physician's office.[4] ### Duration of Assistance Once approved, you will receive your prescribed Dexilant for **up to one year**.[4] Before your enrollment ends, the program will send you a reminder to renew your application if you continue to need assistance. ## Refilling Your Prescription To request a refill of your Dexilant, call the automated phone system at **1-800-830-9159**.[7] Customer service agents are also available from 8 AM to 8 PM ET, Monday through Friday. When you call, have your prescription number ready. The program recommends requesting a refill at the 70% fill rate—meaning when you've used about two-thirds of your current prescription.[7] ## Re-Enrollment and Reauthorization Your Help At Hand assistance lasts for up to one year.[4] If you continue to need help after your eligibility period ends, you must **re-apply in advance** of your program eligibility end date.[4] The program will send you a reminder before your enrollment expires, making it easier to renew on time. ## What If Your Application Is Denied? If your application is denied, you have options: - **Contact the program**: Call **1-800-830-9159** to discuss your denial and explore whether additional information or documentation could support a new application - **Explore alternatives**: Ask your healthcare provider about other patient assistance resources or lower-cost alternatives - **Check for other Takeda programs**: Takeda offers additional patient support programs beyond Help At Hand that may be able to assist you ## Important Program Rules Once enrolled in Help At Hand, you agree to:[1] - Notify the program immediately in writing if your prescription drug coverage changes - Not seek reimbursement from any health or prescription coverage plan for medication received through the program - If you have Medicare, notify your Medicare plan that you will receive your Dexilant for free through Help At Hand ## Important Disclaimer This guide provides general information about Takeda Help At Hand. Eligibility requirements, covered medications, and program details may change. For the most current and complete information, contact the program directly at **1-800-830-9159** or visit the official Help At Hand website. Help At Hand is not available to all patients prescribed Takeda products, and eligibility can vary by medication. This program is not associated with third-party organizations that may charge fees to assist with applications—Help At Hand applications are always free to complete.

Program information last verified: March 30, 2026