Cystadrops

Indicated For

cystinosis

About This Medication

# Cystadrops Patient Assistance Program Patient Guide: How to Get Cystadrops at Low or No Cost Cystadrops (cysteamine ophthalmic solution) 0.37% is a prescription eye drop medication used to treat corneal cystine crystal deposits in adults and children with cystinosis, a rare genetic disorder.[3][4] The **Cystadrops Patient Assistance Program** from Recordati Rare Diseases helps **uninsured or underinsured patients** access this important therapy at low or no cost through a needs-based evaluation.[1][2] ## About Cystadrops and Cystinosis Cystinosis causes cystine, an amino acid, to build up in cells, particularly harming the cornea of the eye where crystals form and can lead to pain, sensitivity to light, and vision problems.[3] Unlike oral cystine-depleting drugs like Cystagon, which travel through the bloodstream and cannot effectively reach the avascular (no blood vessels) cornea, **Cystadrops** is a topical eye drop that directly reduces these corneal cystine crystals with continuous use, typically four times daily.[3][8] Approved by the FDA, Cystadrops comes in 5 mL bottles (3.8 mg/mL cysteamine) with a special CYSTATOUCH COMFORT DROPPER for easier use. A 14-day no-cost trial may be available for new patients. Always store it refrigerated until use, and your healthcare provider (HCP) can guide proper administration to minimize side effects like eye redness or irritation.[3][4] ## Who Qualifies for the Program? This program targets **patients with cystinosis prescribed Cystadrops who are uninsured or underinsured** and meet financial need criteria.[1][2] It's needs-based, meaning eligibility depends on your household income, expenses, and lack of adequate insurance coverage—specific income thresholds like Federal Poverty Level (FPL) percentages are not publicly detailed but evaluated case-by-case.[2] **Key eligibility factors**: - Diagnosis of cystinosis with corneal cystine crystals. - Prescription for Cystadrops from your HCP. - Uninsured (no coverage) or underinsured (high out-of-pocket costs). - U.S. resident (or territory).[6] - Financial hardship demonstrated through income and assets review.[2] Patients with commercial insurance may qualify for the separate **Copay Assistance Program** ($0 copay), but government insurance like Medicare often does not.[1][6] Recordati Rare Diseases also offers a free **Patient Liaison (PL) Program** for one-on-one support with therapy management, enrollment voluntary via opt-in form.[3][7] ## Income Eligibility Breakdown Exact income limits are not fixed publicly; eligibility is **needs-based** for uninsured/underinsured patients, assessed individually.[2] Call (866) 925-6212 for a personalized review. Below is a general table based on common patient assistance structures (consult program for your situation): | Household Size | Estimated Max Income (300% FPL example)* | Notes | |---------------|-----------------------------------------|-------| | 1 (Individual) | ~$45,000/year | Needs-based; varies by expenses | | 2 (Couple) | ~$61,000/year | Proof of income required | | 3 | ~$77,000/year | Assets and debts considered | | 4 | ~$92,000/year | Call for exact assessment | *Hypothetical based on 2026 FPL; program confirms via application. No coverage required, but uninsured/underinsured prioritized.[2] ## Insurance Requirements **Uninsured or underinsured patients** are primary candidates—no insurance needed, and government programs like Medicare may disqualify you from this specific aid (check Copay Program instead).[1][2][6] Your specialty pharmacy, Anovo (866-925-6212), verifies benefits. HCPs can fax the Cystadrops treatment form to 855-813-2039 for prior authorization support.[2] ## Step-by-Step Application Process 1. **Get Prescribed**: Discuss Cystadrops with your HCP; they complete the prescription and may initiate benefit verification.[2][3] 2. **Contact Anovo Specialty Pharmacy**: Call **(866) 925-6212** (Mon-Fri, 8am-5pm CT) to start enrollment. This is the main **phone-based application method**—no online form listed.[2][3] 3. **Provide Information**: Share proof of income, household size, insurance status (if any), and prescription details. Specific documents not detailed publicly; expect tax returns, pay stubs, or bank statements.[2] 4. **HCP Involvement**: Your doctor may need to fax forms for verification.[2] 5. **Approval Notification**: If approved, medication ships from Anovo. 6. **Optional PL Enrollment**: Opt-in for free Patient Liaison support via form on cystadrops.com.[3][7] Applications are straightforward and patient-friendly, with pharmacy staff guiding you. ## Timeline and Delivery Processing time not specified publicly—call for estimates, typically days to weeks post-approval.[2] Once approved, **Anovo ships 4 weeks' supply (4 bottles) in a refrigerated container** to ensure stability. Keep refrigerated; use as directed.[3] Refills follow similar verification. ## Alternatives if Denied or Ineligible - **Copay Assistance Program**: $0 copay for eligible commercially insured patients (not government insurance).[1][6] - **14-Day Free Trial**: Ask your HCP about CYSTATOUCH trial.[4] - **Patient Liaison Program**: Free non-medical support regardless.[3] - **Other Resources**: Cystinosis Research Foundation (cystinosisresearch.org) lists supports; generic cysteamine options limited (biosimilars: none currently).[8] - **Appeal or Reapply**: Provide updated financials or explore state assistance. ## Important Disclaimer This guide is for informational purposes based on available program details as of 2026 and is not medical or financial advice. Eligibility, terms, and availability can change—**always call (866) 925-6212** for current info. Consult your HCP before starting Cystadrops; see full Prescribing Information for safety (e.g., not for pregnant/breastfeeding without discussion).[3][4] Recordati Rare Diseases or Anovo not liable for guide content.

Program information last verified: March 30, 2026