Creon

myAbbVie Assist Patient Guide: How to Get Creon (pancrelipase) at Low or No Cost

Creon (pancrelipase) is a prescription medication used to help digest food in people with conditions like cystic fibrosis, chronic pancreatitis, or pancreatic surgery, where the pancreas doesn't produce enough digestive enzymes.[1][10] The myAbbVie Assist program from AbbVie offers free Creon to eligible patients who are uninsured or underinsured, with no co-pays or shipping costs, making it easier to manage exocrine pancreatic insufficiency (EPI).[1][2]

Who Qualifies for myAbbVie Assist?

This program helps U.S. citizens or legal residents (including Puerto Rico) treated by a licensed U.S. healthcare provider who have trouble affording their AbbVie medicine.[9] It's designed for patients with limited or no prescription coverage who meet income guidelines.[1][5]

Income Eligibility Breakdown

Eligibility is typically based on household income at or below 600% of the Federal Poverty Level (FPL), especially for uninsured or underinsured patients.[provided data][7] Exact thresholds aren't fixed for all household sizes but are assessed electronically via credit reporting (with your consent) or supporting documents like tax returns.[2][6]

Here's a 2026 FPL reference table (approximate; program confirms exact eligibility):

Notes: Add ~$5,380 per additional person for 100% FPL. Income includes all household members. Program may require proof if electronic verification fails.[2][6]

About Creon (pancrelipase)

Creon replaces pancreatic enzymes to help break down fats, proteins, and sugars, preventing malnutrition, weight loss, and diarrhea from EPI.[10] Take as prescribed with meals—capsules must be swallowed whole or mixed carefully (ask your doctor).[4] Common side effects include stomach pain or constipation; contact your doctor for issues. Always follow your healthcare provider's guidance.[8]

Insurance Requirements

• Eligible: Uninsured, underinsured (commercial insurance with high costs), or Medicare patients (but cannot use Medicare Part D for this med while enrolled; program notifies your plan).[6][9][10]
• Not eligible: Full Medicaid or other government-funded insurance.[provided data][6]

If insured, upload insurance cards; program checks coverage gaps.[2]

Step-by-Step Application Process

Applying is free and simple via online, phone, mail, or fax.[1][2][9]

1. Check eligibility: Use AbbVie's site or call (800) 222-6885.[1][9]
2. Gather documents:
   • Proof of income (tax return, pay stubs if needed)
   • Proof of residency (government ID like driver's license)
   • Prescription from your doctor
   • Insurance info (cards or denial letter) [provided data][2][3]
3. Apply online (preferred): Go to the myAbbVie Assist site, create account, enter income/insurance, upload docs, consent to terms.[2]
4. Doctor's part: Program contacts your prescriber for signature/prescription (or download Gastro Health form).[2][3][9]
5. Submit: Online auto-submits; mail/fax forms to specified addresses (e.g., North Chicago, IL).[9]
6. Track: Sign up for email/text updates.[2]

Multiple methods: Phone (800-222-6885), online portal, or download PDF forms (English/Spanish for Creon).[1][10]

Timeline and Delivery

• Processing: Expect contact after submission; Medicare approvals are calendar-year based.[2][6] Exact time varies—sign up for updates.[2]
• Delivery: Shipped free to your home after approval. Schedule refills online.[1][2][provided data]
• Reauthorization: Required (typically annually or per prescription).[provided data][6]

Alternatives if Denied or Ineligible

• CREON Complete (separate program): For commercially insured; call 1-844-662-7366.[4]
• Other AbbVie support: Savings cards or ambassador help.[4][8]
• General options: PAN Foundation, NeedyMeds, or state programs. Ask your doctor/pharmacist.
• Appeal: Call (800) 222-6885 to discuss.[9]

Important Disclaimer

This guide is for informational purposes based on publicly available program details as of 2026.[1][2] Eligibility determined by myAbbVie Assist—not guaranteed. Consult your healthcare provider; program not medical advice. Terms may change; verify at abbvie.com or by phone. AbbVie reserves rights to modify/terminate.[6] Seek immediate medical help for health issues.

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