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Neurology

Austedo XR

Generic: deutetrabenazine XR

Manufacturer: Teva  ·  Program: Teva Shared Solutions

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Eligibility Criteria

Insurance Requirement

Primarily for commercially insured patients (copay card); eligibility for others via program

Residency

US residents and US territories

Program Information

Processing Time

4–8 weeks

Delivery Method

Varies by program

Application Method

Multiple

Indicated For

Huntington’s disease chorea, tardive dyskinesia

About This Medication

# Teva Shared Solutions Patient Guide: How to Get Austedo XR at Low or No Cost ## About This Program Teva Shared Solutions is a patient assistance program designed to help eligible patients access Austedo XR (deutetrabenazine XR) at reduced or no cost. Austedo XR is a prescription medication used to treat tardive dyskinesia (involuntary movements that can develop as a side effect of certain psychiatric medications) and chorea associated with Huntington's disease. If you're struggling to afford this medication, this program may be able to help. ## What Is Austedo XR? Austedo XR is a once-daily extended-release medication that belongs to a class of drugs called VMAT2 inhibitors. It works by reducing abnormal involuntary movements in the body. Your doctor has prescribed this medication because they believe it will help manage your condition and improve your quality of life. ## Who Can Apply? Teva Shared Solutions is primarily designed for patients who have commercial insurance but are experiencing financial hardship. The program has specific eligibility requirements: **Insurance Status:** - Patients with commercial health insurance who have difficulty affording copayments or coinsurance - Uninsured and cash-paying patients have limited eligibility for certain offers **Income Requirements:** While Teva has not published a specific fixed income threshold, the program evaluates financial need on a case-by-case basis. Generally, you're more likely to qualify if your household income is at or below 400% of the federal poverty level, though this can vary. ### Income Eligibility Reference Table Here's a general guideline based on federal poverty levels (400% threshold): | Household Size | Maximum Annual Income | |---|---| | 1 person | ~$53,000 | | 2 people | ~$71,000 | | 3 people | ~$89,000 | | 4 people | ~$107,000 | | 5 people | ~$125,000 | | 6 people | ~$143,000 | *Note: These figures are approximate and based on typical PAP guidelines. Your actual eligibility will be determined during application. Contact the program directly for your specific situation.* ## What You'll Need to Apply Before you call, gather the following documents: 1. **Your prescription** for Austedo XR from your doctor 2. **Proof of income** such as: - Recent tax returns (last 2 years) - Pay stubs (last 2-3 months) - W-2 forms - Benefit statements (Social Security, disability, unemployment) - Bank statements or proof of assets 3. **Insurance information** (if you have commercial insurance) 4. **Photo ID** for verification 5. **Your contact information** (phone number, mailing address, email) ## How to Apply: Step-by-Step Instructions **Step 1: Call the Program** - Dial **(800) 887-8100** to speak with a Teva Shared Solutions representative - Have your information ready (see list above) - The representative will ask you about your financial situation and insurance coverage - The call typically takes 15-20 minutes **Step 2: Provide Required Information** - Answer questions about your household income - Discuss your prescription and medical condition - Share your insurance details if you have coverage - Explain any financial hardships you're experiencing **Step 3: Submit Documentation** - The representative will tell you what documents to send - You may be able to submit documents by mail, email, or fax - Keep copies for your records - Ask for a reference number for tracking your application **Step 4: Wait for Approval** - The program typically processes applications within **4-8 weeks** - You'll be contacted by phone or mail with the decision - If approved, you'll receive instructions on how to obtain your medication **Step 5: Receive Your Medication** - Once approved, delivery methods vary - Your Austedo XR will be sent directly to you or to your pharmacy - Follow all instructions provided in your approval letter - Contact the program if you have questions about delivery ## Timeline and What to Expect - **Application completion:** 20 minutes (phone call) - **Document submission:** Within 1 week of your call - **Processing time:** 4-8 weeks typical - **Notification:** You'll be contacted with approval or denial status - **Medication delivery:** Varies; follow program instructions ## Additional Savings Options If you don't qualify for the full assistance program or while waiting for approval: **Teva Savings Card** - Teva offers a savings card that may reduce your out-of-pocket costs - Check the manufacturer website at **https://www.mysharedsolutions.com/** for current savings card offers - This option may be available even if you're not eligible for the full PAP program - Ask your pharmacist if you can use the savings card ## What If Your Application Is Denied? If Teva Shared Solutions denies your application: 1. **Ask why** — Request a clear explanation of the denial reason 2. **Appeal** — Ask if you can provide additional financial information or documentation 3. **Try the savings card** — Use Teva's discount card instead 4. **Contact your doctor** — They may have samples or know of other resources 5. **Explore other options** — Look into state pharmaceutical assistance programs, nonprofit organizations that help with medication costs, or community health centers ## Important Information About Reauthorization Once you're approved and receiving assistance through Teva Shared Solutions, the program will notify you if you need to reauthorize or recertify your eligibility. Keep in touch with the program and respond promptly to any requests for updated information. ## Insurance and Medicare Considerations - **Medicare patients:** This program is primarily for patients with commercial insurance; Medicare beneficiaries may have limited options through this PAP - **Before applying:** Check with your insurance company about coverage, copayment assistance, and formulary status - **Deductibles:** Once you've met your insurance deductible, you may want to use insurance rather than the PAP program ## Important Reminders - **Don't delay treatment** — While waiting for approval, ask your doctor if they have patient samples - **Keep taking your medication** — Don't stop Austedo XR without talking to your doctor, even if you're waiting for assistance approval - **Update your information** — If your income or insurance changes, tell the program immediately - **Contact the program** — If you have questions: **(800) 887-8100** ## Legal Disclaimer This guide is provided for informational purposes only and is not a substitute for official program guidelines or medical advice. Eligibility requirements, application processes, and program benefits are subject to change. Always verify current program details by contacting Teva Shared Solutions directly at (800) 887-8100 or visiting https://www.mysharedsolutions.com/. This program is intended to supplement, not replace, your relationship with your healthcare provider. Always consult your doctor before making any changes to your medication regimen. --- **Need Help?** If you have questions about this guide or need assistance applying, call **1-800-887-8100** or visit **https://www.mysharedsolutions.com/**

Program information last verified: March 25, 2026

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