Altreno

Bausch Health Patient Assistance Program Guide: How to Get Altreno (Tretinoin) at Low or No Cost

About This Program

The Bausch Health Patient Assistance Program provides free Altreno (tretinoin) lotion to eligible patients who have limited or no insurance coverage, or who have lost coverage for their medication. Bausch Health, the manufacturer of Altreno, operates this program to ensure patients can access their prescribed dermatology medications regardless of financial circumstances.

About Altreno (Tretinoin)

Altreno is a prescription-only topical medication used to treat acne vulgaris in patients 9 years of age and older. Unlike traditional tretinoin formulations, Altreno is available as a lotion that includes moisturizing ingredients such as hyaluronic acid, glycerin, and collagen, which may improve tolerability and help patients maintain consistent use of the medication. Your dermatologist or healthcare provider can determine if Altreno is appropriate for your skin condition.

Who Qualifies for Free Altreno

You may be eligible for the Bausch Health Patient Assistance Program if you meet any of the following criteria:

• You have no insurance coverage for prescription medications
• You have limited insurance coverage that does not include Altreno
• You are a Medicaid patient whose plan stopped covering Bausch Health medications (as of October 1, 2025, Bausch Health discontinued participation in certain federal programs that previously helped cover medications for Medicaid patients)
• You demonstrate qualifying financial need based on your household income

The program does not have published income thresholds, but your household income will be considered as part of the eligibility review. Applications are evaluated on a case-by-case basis.

Insurance Requirements

The program serves two main groups:

Medicaid Patients: If your Medicaid plan no longer covers Altreno or other Bausch Health medications, you may qualify for free medication through this program. You will need to provide proof of your Medicaid coverage status.

Uninsured or Underinsured Patients: If you have no insurance or your insurance does not cover Altreno, you may be eligible. You will need to demonstrate your insurance status and may be asked to provide proof of out-of-pocket costs or financial need.

How to Apply: Step-by-Step

Step 1: Gather Required Information

Before applying, have the following information ready:

• Your full name, date of birth, and contact information
• Your Social Security Number
• Your current insurance status (or confirmation that you are uninsured)
• Your annual household income (required for Medicaid applicants)
• Proof of out-of-pocket medication costs (may be required for non-Medicaid applicants)
• A valid prescription for Altreno from your healthcare provider
• Your healthcare provider's NPI number and contact information

Step 2: Complete the Application Form

There are two application forms available, depending on your insurance status:

• Medicaid Patients Form: Use this if you are currently on Medicaid
• Non-Medicaid Patients Form: Use this if you are uninsured or underinsured

You can complete the application in one of three ways:

1. Call the program directly at 1-833-862-8727 (Monday-Friday, 8 AM-8 PM EST). A representative can help you complete your application over the phone at no cost.
2. Mail the completed form to: Bausch Health Patient Assistance Program P.O. Box 991624 Louisville, KY 40269
3. Fax the completed form to: 1-844-705-0160

Your healthcare provider must sign the application to verify your prescription. If you are working with your doctor's office, they can complete and submit the form on your behalf.

Step 3: Submit Your Application

Ensure all required fields are completed and your healthcare provider has signed the form. Double-check that you have included all necessary documentation before submitting. There is no cost to apply.

Application Timeline and Medication Delivery

Processing Time: Applications may be approved in as little as 24-48 hours. Your information is kept secure and confidential throughout the review process.

Notification: Once your application is reviewed, you will be notified of the approval decision. If approved, you will receive instructions for medication delivery.

Delivery: If you are approved, your free Altreno will be shipped directly to your home. There are no copays or shipping fees. You can expect to receive your medication within a reasonable timeframe after approval.

Coverage Duration: Each approval covers medication for up to 1 year. You may reapply to the program annually if you remain eligible and have a valid prescription from your healthcare provider.

What If Your Application Is Denied

If your application is denied, you have several options:

• Request clarification: Contact the program at 1-833-862-8727 to understand why your application was not approved. You may be able to provide additional information or documentation.
• Reapply: If your circumstances change (such as a change in insurance status or income), you may submit a new application.
• Explore other resources: Ask your healthcare provider about other patient assistance programs, pharmaceutical discounts, or community health resources that may help you access Altreno.
• Contact your insurance company: If you have insurance, verify whether Altreno might be covered under different circumstances or with prior authorization from your provider.

Reauthorization and Refills

Your approval through the Bausch Health Patient Assistance Program covers medication for up to 1 year. Before your coverage expires, you should:

• Contact the program to determine if you remain eligible
• Obtain a new prescription from your healthcare provider if your treatment is continuing
• Submit a reauthorization application if required

You may reapply annually if you continue to meet eligibility criteria and have a valid prescription.

Important Disclaimer

This guide provides general information about the Bausch Health Patient Assistance Program based on publicly available program information. Program eligibility, requirements, and benefits may change. For the most current and accurate information, contact the program directly at 1-833-862-8727 or visit the official program website. Always consult with your healthcare provider about whether Altreno is appropriate for your medical condition and to obtain a valid prescription. This guide is not a substitute for professional medical advice.