Eligibility Criteria
Insurance Requirement
See program details
Residency
US residency required
Program Information
Processing Time
4–8 weeks
Delivery Method
Varies by program
Application Method
Online
Indicated For
Alzheimer's disease
About This Medication
# Biogen Support Services Patient Guide: How to Get Aduhelm at Low or No Cost ## About This Program Biogen Support Services offers comprehensive financial assistance to help eligible patients access Aduhelm (aducanumab-avwa), an FDA-approved Alzheimer's disease treatment. If you've been prescribed Aduhelm and are concerned about medication costs, this guide explains how to get help paying for your treatment. ## About Aduhelm Aduhelm is an intravenous infusion administered every four weeks to treat Alzheimer's disease. It works by reducing amyloid-beta plaques in the brain, a hallmark of Alzheimer's pathology. The medication is administered as an infusion over approximately one hour at a healthcare facility. As of January 2022, the annual maintenance cost for an average-weight patient is approximately $28,200 after Biogen's 50% price reduction. ## Who Qualifies for Financial Assistance Biogen Support Services provides assistance to patients in three main insurance categories: **Commercially Insured Patients**: If you have private insurance, you may be eligible for the Biogen Copay Program, which can reduce your out-of-pocket costs to as little as $0 per month for medication and procedure costs. **Government Insured Patients**: If you have Medicare, Medicaid, VA/DoD coverage, or other federal plans, Biogen can help you explore alternative government insurance programs and coverage options. Note that the Biogen Copay Program has specific restrictions for federally insured patients. **Uninsured or Underinsured Patients**: Biogen can research other financial assistance options available to you, including charitable organizations that may help cover insurance premiums and copays. ## Income Eligibility The search results do not specify exact income thresholds for Biogen's financial assistance programs. Income eligibility may vary depending on your specific insurance status and the particular assistance program for which you apply. Biogen Support Coordinators will assess your individual financial situation during the application process. ## Insurance Requirements Biogen works with patients across all insurance types. However, important considerations include: - **Medicare Coverage**: CMS (Centers for Medicare & Services) has specific coverage requirements for Aduhelm. You should discuss Medicare coverage options with your healthcare provider and Biogen Support Services. - **Prior Authorization**: Many insurance plans require prior authorization before covering Aduhelm. Biogen Support Coordinators can guide you through this process. - **Federal Plan Restrictions**: Patients covered by Medicare, Medicaid, VA/DoD, or other federal plans are not eligible for the Biogen Copay Program but may qualify for other assistance options. ## How to Apply for Financial Assistance **Step 1: Contact Biogen Support Services** Call Biogen Support Services at **1-833-425-9360** to speak with a Support Coordinator. They are available to answer questions about Aduhelm treatment and assess your financial assistance options. **Step 2: Provide Insurance Information** Have your insurance card and relevant coverage information ready. Your Support Coordinator will review your current insurance coverage and explain your options. **Step 3: Discuss Your Financial Situation** Your Support Coordinator will work with you to understand your medication costs and explore all available financial assistance options based on your insurance status. **Step 4: Navigate Prior Authorization if Needed** If your insurance requires prior authorization, your Support Coordinator will guide you through this process and communicate with your insurance company on your behalf. **Step 5: Enroll in Appropriate Program** Based on your eligibility, you'll be enrolled in the most suitable assistance program, whether that's the Biogen Copay Program, alternative government programs, or other financial assistance. ## Timeline and Delivery The search results do not specify exact processing times for applications. However, Biogen Support Coordinators work to expedite the process so you can begin treatment as quickly as possible. Once enrolled in a financial assistance program, your medication will be delivered to your healthcare provider's infusion center for administration. ## What Happens If Your Application Is Denied If you are denied for one assistance program, Biogen Support Services can help you explore alternative options. Your Support Coordinator can: - Research other financial assistance programs you may qualify for - Help you understand why you were denied - Identify charitable organizations that may assist with insurance premiums or copays - Discuss other coverage options available to you Contact Biogen Support Services at 1-833-425-9360 to discuss next steps if your initial application is denied. ## Important Disclaimers - Federal and state laws and other factors may prevent or restrict eligibility for certain programs - The Biogen Copay Program has an annual cap on the amount of assistance patients can receive - This guide provides general information and does not constitute medical or legal advice - Coverage and assistance programs are subject to change - Medicare coverage for Aduhelm has specific requirements; discuss these with your healthcare provider ## Next Steps If you have been prescribed Aduhelm, contact Biogen Support Services today at **1-833-425-9360** to learn about your financial assistance options. A Support Coordinator can answer your questions about Alzheimer's disease, Aduhelm treatment, and help you navigate the healthcare system to access affordable treatment.
Program information last verified: March 30, 2026
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